6 Major Factors Influencing Consumer Research
Perfect consumer research is not a myth. Experts do it, and so can you.
But always consider the major factors that influence research, making room for errors and extra considerations.
Today’s blog shall be focused on these “Extra Considerations” for researchers. We have already covered the basics of consumer research in our recent blogs so you can check them out if they interest you. For now, let’s understand the 6 factors that influence consumer research and why they hold crucial importance:
#1 Demographics
These are basic facts about people, like how old they are if they're male or female, how much money they make, how educated they are, and where they live. Knowing these things helps businesses understand who might want to buy their products. It also provides a basic outline to start your consumer research.
Also Read: What are Consumer Insights: Meaning, Examples and Scope
#2 Psychographics
This is about understanding what people like, what they care about, and how they live their lives. It's like knowing if someone is into sports, cares a lot about the environment, or loves to travel. This helps companies figure out how to appeal to different types of people.
Psychographics go beyond basic demographics like age and gender. They focus on understanding people's lifestyles, values, interests, and personalities. Here's a bit more detail:
Lifestyles: This refers to how people live their lives day-to-day. Are they active and outgoing, or do they prefer staying in and reading? Understanding lifestyles helps companies tailor their products and marketing messages to fit with how people live.
Values: These are the things that are important to people, like family, health, or adventure. Knowing what someone values can help companies connect with them on a deeper level. For example, a company that values sustainability might appeal to environmentally-conscious consumers.
Interests: What do people like to do in their free time? Are they into cooking, fashion, gaming, or something else entirely? Knowing people's interests helps companies create products and experiences that they'll enjoy.
Personality: Everyone has a unique personality, and it affects their preferences and behaviours. Some people are adventurous risk-takers, while others are more cautious and practical. Understanding personality traits can help companies design products and marketing campaigns that resonate with different personality types.
#3 Cultural influences
Every culture has its way of doing things, and that affects what people buy. For example, in some cultures, it's important to give expensive gifts, while in others, it's more about practicality.
Companies need to understand these cultural differences to sell their products effectively. These cultural factors impact how individuals perceive the world around them, make decisions, and interact with products and brands.
Cultural norms: Every culture has its own set of norms or socially accepted behaviours. For example, in some cultures, it might be customary to greet others with a handshake, while in others, a bow or a kiss on the cheek might be more common. These norms influence how products are marketed and consumed.
Traditions and rituals: Many cultural traditions and rituals are associated with consumption patterns. Certain holidays or religious ceremonies may involve specific foods, gifts, or decorations. Companies often tailor their marketing strategies to align with these traditions, capitalizing on the emotional significance attached to them.
Language and communication: Language plays a crucial role in shaping cultural identity and communication. Companies need to consider linguistic nuances and cultural sensitivities when crafting advertising messages and branding materials to ensure they resonate with their target audience.
Symbols and imagery: Different cultures attach different meanings to symbols and imagery. For example, the colour red may symbolize luck and prosperity in some cultures, while in others, it may signify danger or warning. Understanding these cultural connotations is essential for creating effective marketing campaigns that resonate with consumers.
Related: Consumer Research Process Explained in 7 Simple Steps
#4 Social influences
People are influenced by their friends, family, and the people they look up to. If someone sees their friend using a certain product or following a trend, they might want to try it too. This is why companies use social media influencers and word-of-mouth marketing.
Social influences can also come from larger groups, like communities or society as a whole. For example, certain trends or fads can become popular because everyone starts doing them. Think of things like viral challenges or fashion trends that suddenly become popular because lots of people are talking about them and trying them out.
Advertisers and marketers understand the power of social influences, which is why they often use tactics like influencer marketing or creating ads that show people just like us using their products and having a great time. They know that if we see someone we admire or relate to using a product, we're more likely to want to use it too.
#5 Psychological factors
This is about understanding how our minds work when we make decisions. For example, we might buy something because it makes us feel happy or because we think it will make us look cool. Companies use psychology to create ads and products that appeal to our emotions and desires.
Here's a bit more detail:
Perceptions: How people see and understand things affects what they buy. If someone perceives a product as high-quality and worth the price, they're more likely to buy it. Companies use branding and advertising to shape these perceptions.
Motivations: People buy things for different reasons. It could be to satisfy a basic need like hunger or shelter, or it could be to fulfil a desire for status. Understanding these motivations helps companies create products and marketing messages that resonate with consumers.
Attitudes: Our attitudes are our feelings and beliefs about certain things. These can be shaped by our experiences, upbringing, and culture. For example, someone with a positive attitude toward health might be more likely to buy organic food or gym memberships. Companies try to tap into these attitudes to sell their products.
Emotions: Emotions play a big role in decision-making. People might buy something because it makes them feel happy, confident, or secure. On the other hand, they might avoid certain products because they make them feel anxious or guilty. Companies use emotional appeals in advertising to create strong connections with consumers.
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#6 Market competition
This is about all the other companies that are selling similar products. Businesses need to know what their competitors are doing so they can stand out and convince people to choose their product instead. It's like a game of trying to be the best in a crowded market.
Companies also keep an eye on what their competitors are doing. If one company launches a new product or starts a cool marketing campaign, its competitors might need to step up their game to stay in the race. It's like a never-ending cycle of trying to one-up each other.
Ultimately, competition is good for customers because it gives them more options and keeps companies working hard to improve. But for businesses, it means they have to stay sharp and always be thinking about how to stay ahead of the pack.
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